Refund policy

Problem with an Item
Troubleshooting information can be found on the DRI Sleeper website. This includes the manuals, videos and contact information for the manufacturer.

Please email info@bedwettingalarms.co.uk if you need to return an item.

Return Address:

Please use our return portal to generate a label

or 

PJW - EZI RETURNS - DRI Sleeper
Unit 10 Watchmoor Trade Centre
Watchmoor rd
Camberley
Surrey
GU15 3AJ
UNITED KINGDOM

Returns Policy

Anzacare accepts returns of bedwetting alarms purchased from this website that are returned in their original, resalable condition within 30 days of purchase. Shipping and handling costs are not refundable. If you return an alarm the actual original delivery costs may be deducted from your return refund.

If your order is damaged during delivery, we will replace the item, providing a claim is made within seven days of receipt and the goods are subsequently returned to us.

Because of health and safety concerns, we cannot accept returns of USED bedwetting alarms.

Undelivered Items
In the event that you do not receive your order because it is lost or incorrectly delivered, don't hesitate to get in touch with us at 0741 835 3100 or email info@bedwettingalarms.co.uk. It should be noted, however, that delivery times can be longer than usual during holiday periods such as Christmas or BFCM due to heavy postal demand.